Those who know Jabe understand that his role extends outside the traditional boundaries of a CTO. A significant aspect of his role at TLC is to spur organizational learning by introducing new concepts, languages, and ontologies to help us deal with the complexities of managing a large software company.
“Boundaries are possibly the most important elements, in sense-making, because the represent differences among or transitions between the patterns we create in the world that we perceive.”
One such body of knowledge that Jabe has introduced is the use of Dave Snowden‘s Cynefin sense-making framework. Jabe has been trained by Cognitive Edge, and we have found it very valuable to decision making. Simon and I, after reading a lot of material, have decided to get formal training from Snowden. In preparation for taking the Advanced Practitioners workshop, Jabe recommended the following readings to prime us before heading to Calgary. Simon and I have documented those readings below in case your interested in Cynefin, Complexity, and Systems thinking and how it might help in organizational decision-making.
What is Cynefin?
Cynefin is a sense-making framework, which means that its value is not so much in logical arguments or empirical verifications (Snowden distinguishes this from traditional 2×2 matrices that MBAs and management consultants often use) as in its effect on the sense-making and decision-making capabilities of those who use it. The Cynefin framework gives decision makers new constructs and ontologies to make sense of a wide range of unspecified problems. It also helps break out of old ways of thinking and to consider intractable problems in new ways. The framework is particularly useful in collective sense-making, in that it is designed to allow shared understandings to emerge through the multiple discourses of the decision-making group. While we have made significant use of the framework, we thought it would be valuable to receive more formal training.
Preparation for our Advanced Practitioner workshop in Calgary with Cognitive Edge.